1. Introduction

• Welcome to City Nails in Maple Ridge, BC. By booking an appointment or using our services, you agree to abide by the following terms and conditions. Please read them carefully.
  
  

2. Appointments and Cancellations

• Appointments can be booked online, by phone, or in person.
• We require at least 24 hours’ notice for cancellations or rescheduling.
• No-shows or cancellations with less than 24 hours’ notice may be subject to a cancellation fee.
  
  

3. Late Arrivals

• Please arrive on time for your appointment.
• If you arrive late, your service may be shortened or rescheduled to accommodate other clients.
  
  

4. Service Guarantee

• We strive to provide high-quality nail services. If you are unsatisfied with your service, please contact us within 48 hours, and we will do our best to address your concerns.
• Refunds are not provided, but we may offer corrections at our discretion.
• Please contact citynailsmapleridge@gmail.com for more details.
  
  

5. Health and Safety

• For the safety of all clients and staff, we reserve the right to refuse service to anyone with contagious conditions, open wounds, or infections.
• We use sterilized tools and follow strict hygiene protocols to ensure a clean and safe environment.
  
  

6. Payments and Pricing

• We accept cash, credit, and debit payments.
• Prices are subject to change without notice.
• Gratuities are appreciated but not required.
  
  

7. Personal Belongings

• We are not responsible for any lost or damaged personal items.
• Please keep your belongings with you at all times.
  
  

8. Gift Cards and Promotions

• Gift cards are non-refundable and cannot be exchanged for cash.
• Promotional offers and discounts cannot be combined unless specified.
• In case of multiple discounts, we will apply the discount with the most savings.
  
  

9. Liability Disclaimer

• We are not responsible for any allergic reactions, injuries, or damages resulting from our services.
• It is the client’s responsibility to inform us of any allergies or medical conditions before receiving a service.
  
  

10. Changes to Terms and Conditions

• • We reserve the right to update or modify these terms at any time without prior notice.
  • Continued use of our services after any changes constitutes acceptance of the new terms.